The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was delightful, offering a variety of fresh options that catered to all tastes. I particularly enjoyed the pancakes!” view full review
Clean & Cozy!
“The room was impeccably clean and comfortable, providing a perfect retreat after a day of exploring.” view full review
Thoughtful Service!
“Service during breakfast was attentive and friendly, ensuring a pleasant start to each day.” view full review
Convenient Shuttle!
“The shuttle service to the Hahnenkamm Bahn was a game changer, making access to skiing so much easier and more enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Hiking
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Seasonal indoor pool
Sun loungers
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Bichlstrasse 5,
Kitzbuhel,
Austria,
6370,
Tyrol
Map view
Bichlstrasse 5,
Kitzbuhel,
Austria,
6370,
Tyrol
City landmarks
Hahnenkammstraße 1
Hahnenkamm Cable Car
830 m
Lebenbergstrasse 17a
Schloss Lebenberg
1.2
km
Hahnenkammstraße 1a
KitzSki
830 m
Sportfeld 1
Sportpark Kitzbuhel GmbH
930 m
Church
Protestant Christ Church Kitzbuhel
670 m
Ried Kaps 1
Kaps
690 m
Einsiedeleiweg 25
Kapelle Einsidelei
1.5
km
Schwarzsee
2.2
km
Römerweg 91
Bauernhausmuseum Hinterobernau Kitzbuhel
2.1
km
Ried Henntal
Schleier Waterfall
2.6
km
Nearby
Casino
Casino Kitzbuhel
590 m
Museum
Museum Kitzbuhel
590 m
Josef-Herold-Strasse 11
Franziskaner Der Immakulata
130 m
Church
Church of Our Lady Kitzbuehel
390 m
Kitzbuheler Horn 7
Alpenhaus am Kitzbueheler Horn
590 m
Church
Pfarrkirche St Andreas
390 m
Hinterstadt 18
Kitzbuheler Innenstadt
210 m
am Kitzbueheler
Alpenblumengarten
590 m
Night club
Club Take Five
170 m
Public Building
Rathaus Kitzbuhel
190 m
Park
Legenden Park
590 m
Bichlstrasse 10
Geburtshaus von Toni Sailer
30 m
Church
Katharinenkirche
130 m
Fountain
Stadtbrunnen Kitzbuhel
170 m
Hahnenkamm
Bernhardkapelle
200 m
Alfons-Petzold-Weg 5
Legendenpark Kitzbuhel
330 m
Hahnenkammstrasse 1 Bergstation Hahnenkammbahn
Bike Trail Hahnenkamm
830 m
Kirchgasse 2
Spitalkirche Zum Heiligen Geist
330 m
Kirchgasse
Freiheitskampferdenkmal
440 m
Sportfeld 1
Krampusmuseum Kitzbuhel
550 m
Restaurants
Chizzo
70 m
Josef-Herold-Strasse 2
Zuma
50 m
Bichlstrasse 5 Hotel Weisses Roessl
Zinnkrug
60 m
Bichlstrasse 9
S'Kitz Restaurant
60 m
Bichlstrasse 7
Huberbrau Stuberl
160 m
Vorderstadt 18
La Gondola
130 m
Hinterstadt 19
Centro
200 m
Rathausplatz 2
Cafe Kortschak
160 m
Hinterstadt 26
Restaurant Neuwirt
210 m
Florianigasse 15 im Hotel Schwarzer Adler
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
comfortable rooms
friendly staff
old-fashioned decor
complicated way to reception
8.0/10
Great
Rooms
7.6
Location
8.1
Service
8.6
Dining
8.4
Guest reviews
8.0/10
based on 20 reviews
8.6
8.6/10 based on 93 reviews
Richard
United Kingdom,
June
2024
7.8/10
The hotel offers clean and comfortable rooms with the benefit of a balcony, although the town view can be a bit lacking. The service is top-notch, with incredibly friendly and helpful staff. The location is in the center of Kitzbuehel but lacks enough sunbeds at the indoor pool. The dining experience is delicious but somewhat limited in variety. Overall, the hotel provides good value for money.
Rooms
8.0
The rooms are clean and amenities are refreshed daily, although the town view from the balcony can be disappointing. The room was cold despite being on the first floor.
Service
9.0
The staff, from the doorman to management, are incredibly friendly and welcoming. Timothy, in particular, was exceptional in his service.
Location
7.0
The hotel is right in the center of Kitzbuehel, which is nice, but the indoor pool area lacks enough space for guests to relax comfortably.
Dining
8.0
The dining experience was delicious with many options but may feel a bit repetitive with fixed soup and dessert courses.
Facilities
7.0
The hotel provides typical Austrian offerings in dining and other amenities but may need to enhance the space and seating around the indoor pool.
Jeremy
United Kingdom,
May
2024
8.2/10
The hotel offers clean rooms but feels outdated, lacking the luxury of other 5-star hotels. The location is superb with easy access to the main lift, but there is a shortage of sunbeds around the indoor pool. The dining experience is delightful, especially the fresh fruit selection, but some areas lack proper table settings. Service is exceptional, with attentive and friendly staff.
Rooms
7.0
The rooms are clean but very old fashioned.
Service
9.0
The staff is amazing, very nice, and helpful.
Location
8.0
The location cannot be faulted, with a 5-minute walk to the main lift.
Dining
9.0
The dining experience was amazing, with a great selection of fresh fruits and berries.
Facilities
8.0
The hotel offers a large indoor pool, sauna, and spa area.
Paul
United States,
April
2024
8.6/10
The hotel offers sumptuous rooms with mini bars, balconies, bath robes, slippers, toiletries, and fresh towels provided twice a day. While the rooms may be a bit old-fashioned and lacking the wow factor of other 5-star hotels, they still deliver a comfortable stay.
Rooms
8.0
The rooms, while not as modern as some competitors, are still luxurious and equipped with all necessary amenities.
Service
9.0
The staff is extremely helpful, always greeting you by name, and goes out of their way to make you feel welcome. Despite a couple of unexpected room entries, they are charming, friendly, and exceedingly helpful.
Location
8.0
The location is very nice with a big indoor pool, although sometimes there might be a shortage of sunbeds. However, the short 5-minute walk to the main lift and stunning surroundings make up for this minor inconvenience.
Dining
9.0
The dining experience was amazing with a great selection of fresh fruits and berries, typical Austrian offerings, and delicious dinners. The grilled fish option was particularly noteworthy.
Facilities
9.0
The facilities provided by the hotel are top-notch, offering everything from room service to shuttle services. The overall experience is elevated by these amenities.
Robert
United States,
April
2024
7.8/10
The hotel offers large, beautifully clean rooms which are spacious and comfortable. The spa area rooms are in excellent condition, providing a quiet and relaxing atmosphere. However, the service was partially unfriendly and incompetent, lacking attention to specific guest requests. The location is fabulous, ideal for exploring the old town, skiing, and enjoying the indoor pool, although some space constraints were noted. The dining experience offers a variety of Austrian and international dishes, but with specific limitations. The facilities are extensive, catering to various needs and preferences.
Rooms
9.0
The rooms are large, beautifully clean, and very quiet, ensuring a comfortable stay.
Service
6.0
The service was not consistent, with some instances of unfriendliness, but overall satisfactory.
Location
8.0
The hotel is located within walking distance of the train station, perfect for both skiing and sightseeing.
Dining
7.0
The dining options offer a variety of Austrian dishes and international cuisine but may have limitations.
Facilities
9.0
The hotel provides a wide range of facilities to enhance the overall guest experience.
Steve
United States,
February
2024
8.2/10
Staying at this hotel was a mixed experience. The service was incredibly attentive and nice, with a few unusual incidents of lack of privacy during room cleaning. The location is fantastic, just a 5-minute walk to the main lift in the center of the old town, though the pool area could be crowded at times. The dining experience was top-notch with a great selection of dishes and the facilities were well-equipped. Overall, a good value for money stay.
Rooms
8.0
The rooms in the Spa area were clean and comfortable, despite the overbooking situation.
Service
7.0
The service was incredibly attentive and nice, but there were privacy concerns during cleaning.
Location
9.0
The location is fantastic, just a 5-minute walk to the main lift in the center of the old town.
Dining
9.0
The dining experience was amazing with a great selection of dishes.
Facilities
8.0
The facilities were well-equipped and enjoyable.
Stephen
United States,
January
2024
8.2/10
The hotel's rooms, located by a large indoor pool, sauna, and spa area on the first floor, were comfortable, although small and lacking baths. The service, from the doorman to the management, was exceptionally helpful and respectfully attentive. The location was central, with a pleasant walk to the main lift and convenient for exploring the old town. The dining options provided outstanding main course selections and a variety of breakfast choices. The facilities were well-maintained and enjoyable, offering a relaxing stay overall.
Rooms
7.0
The rooms, though small, were comfortable and situated near the pool and spa area.
Service
9.0
The staff was incredibly friendly and attentive, making the stay welcoming and pleasant.
Location
8.0
The central location with easy access to the main lift and old town was excellent.
Dining
9.0
The dining experience offered an outstanding main course selection and varied breakfast options.
Facilities
8.0
The facilities were well-maintained and provided a relaxing environment for guests.
John
United States,
January
2024
8.6/10
My stay at the hotel was comfortable with spacious rooms and a balcony offering a town view. The location was central, and the service was incredibly friendly and helpful. The dining experience was outstanding with plenty of choices. The facilities were top-notch but a bit old-fashioned.
Rooms
8.0
The rooms were very spacious and nicely furnished, with the benefit of a balcony.
Service
9.0
From the doorman to the management, the staff went out of their way to be friendly and helpful.
Location
9.0
The central location was ideal, and it was just a short stroll to the lift.
Dining
9.0
The dining options were outstanding with a variety of choices available.
Facilities
8.0
The facilities were top-notch, but they had a slightly old-fashioned feel.
comfortable rooms
old-fashioned decor
Ross
United States,
January
2024
8.2/10
The hotel is situated in a lovely part of Kitzbuhel, with spacious and clean rooms, although they can be a bit old-fashioned. The service was top-notch, especially from the friendly and helpful staff. The dining experience was delicious, offering a variety of tasty options. However, some minor issues with the facilities like limited sunbeds around the indoor pool were noted.
Rooms
8.0
Our room was in excellent condition, big, and very quiet.
Service
9.0
The staff went out of their way to be friendly and helpful.
Location
8.0
The hotel is in the nice part of Kitzbuhel and close to the slopes.
Dining
9.0
The dining options were delicious, including a variety of dishes.
Facilities
7.0
The facilities were good, but there were some minor issues with limited sunbeds around the indoor pool.
Earl
United States,
December
2023
8.2/10
The hotel offers a comfortable stay with the benefit of a balcony for town views. The service is exceptionally friendly, and the location is in the nice part of Kitzbuhel. The dining experience is fantastic with a great selection of fresh fruits and berries.
Rooms
7.0
The room was very comfortable, nicely furnished, and had the benefit of a balcony overlooking the town.
Service
9.0
The staff, from the doorman to management, were incredibly friendly, always making us feel welcome.
Location
8.0
The hotel is located in the nice part of Kitzbuhel, offering a pleasant setting for your stay.
Dining
9.0
The dining experience was amazing, with a great selection of fresh fruits and berries to enjoy.
Facilities
8.0
The facilities provided were fantastic and added to the overall comfort of the stay.
Philip
United Kingdom,
December
2023
7.8/10
The hotel had comfortable rooms, although lacking some luxury touches and a bath due to overbooking. The service was exceptional, with extremely helpful and friendly staff. The location was ideal for skiing and exploring the old town, although limited pool space. The dining experience offered a great selection but fell short on presentation. Overall, a pleasant stay with minor room inconvenience and dining presentation issue.
Rooms
7.0
The rooms were comfortable but lacked luxury touches and a bath due to overbooking.
Service
9.0
The service was exceptional with very friendly and helpful staff.
Location
8.0
The location was great for skiing and exploring the old town, though pool space was limited.
Dining
7.0
The dining experience offered a great selection but lacked presentation.
Facilities
8.0
The facilities provided were good overall.
comfortable rooms
overbooking issue
John
United Kingdom,
December
2023
8.2/10
The hotel offers comfortable rooms with minibars, balconies, bathrobes, slippers, toiletries, and fresh towels provided twice a day. However, it can get quite hot and noisy if windows are left open. The service is exceptionally friendly and helpful, going above and beyond to ensure a pleasant stay. The location is pleasant but lacks adequate sunbeds at the indoor pool, and there can be issues with smoke. The dining experience is delightful with a wide selection of fresh foods. The facilities are well-maintained and offer adequate amenities.
Rooms
8.0
The room was very comfortable, nicely furnished, and had a balcony with a town view.
Service
9.0
The staff, from the doorman to management, were incredibly friendly and helpful.
Location
7.0
The location is nice with a big indoor pool but lacks enough sunbeds and can get smokey.
Dining
9.0
The dining options were delicious with a great variety of fresh fruits and berries.
Facilities
8.0
The facilities are well-maintained and enjoyable for guests.
Margaret
United States,
November
2023
8.2/10
The hotel rooms are clean and refreshed daily, offering a luxurious yet not overwhelming experience. However, the bright lighting and lack of distinctive style fall short compared to other 5-star hotels. The service is exceptional but slightly interrupted by unexpected room entries. The location is convenient with modern lifts, but some areas lack proper table settings. The dining experience offers a wide selection but with fixed courses. The facilities are well-maintained and enjoyable with a spacious indoor pool.
Rooms
7.0
The rooms are sumptuous but lack the wow factor.
Service
9.0
The service was amazing, with friendly and prompt staff.
Location
8.0
The hotel is large, interconnected by modern lifts but lacks some table settings.
Dining
8.0
The dining offers a fantastic Austrian selection and fresh fruits.
Facilities
9.0
The facilities are well-maintained with a spacious indoor pool.
Nick
United States,
November
2023
8.6/10
I really enjoyed my stay at the hotel. The rooms were spacious and comfortable, and despite the town view from the balcony, it was still a nice touch. The service was incredibly friendly, from the doorman to the management, always making us feel welcome. The location was central and convenient, just a short stroll to the lift, although some more assistance with skiing equipment would have been appreciated. The dining experience was outstanding, offering a variety of options including cooked eggs, bacon, and sausage. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
The rooms were spacious and comfortable, nicely furnished with the benefit of a balcony, albeit with a town view. They felt a little claustrophobic.
Service
8.0
The service was incredibly friendly from the doorman to the management. They always wished us a good day and asked how our stay was. However, the webcam information was a bit vague.
Location
9.0
The hotel's location was central and convenient, yet just a short stroll to the lift. However, some improvements in assisting with skiing equipment would be beneficial.
Dining
9.0
The dining experience was great with a wide selection of food items including cooked eggs, bacon, and sausage. The meal options were outstanding.
Facilities
9.0
The hotel facilities were excellent, providing everything needed for a comfortable stay.
clean
limited view
Bernard
United Kingdom,
October
2023
7.8/10
My stay at the hotel had its ups and downs. The rooms were very far away from the lobby, which was inconvenient, but they were surprisingly big and comfortable. However, they felt a little claustrophobic and lacked the luxury and style you would expect from a top-tier hotel. On the bright side, the service was top-notch with everyone being incredibly helpful and accommodating, from the doorman to the management, always making us feel welcome. The location, despite needing more assistance with skiing equipment and having limited sunbeds around the indoor pool, was faultless for reaching the main lift in just a short walk. The dining experience was delightful, offering a great selection of fresh fruits and berries. The facilities were good, but there is room for improvement in terms of brightness and space. Overall, it offered value for money, especially with the amazing service provided.
Rooms
7.0
The rooms were big and comfortable, but a bit claustrophobic and lacking in luxury.
Service
9.0
The service was incredibly attentive and friendly.
Location
8.0
The location was perfect for accessing the main lift quickly, but lacked sufficient space around the indoor pool.
Dining
8.0
The dining experience was delicious, especially with the great selection of fresh fruits and berries.
Facilities
7.0
The facilities were good, but could use some improvements in terms of brightness and space.
David
United States,
October
2023
7.4/10
Our stay at the hotel was a mix of positives and negatives. The rooms were clean but very old-fashioned, and while they had mini-bars and balconies, the lack of baths was a downside. The service was amazing, with incredibly attentive staff. The location was nice with new lifts, but the pool area could use more space. The dining experience offered typical Austrian fare and a great selection of fruits, but lacking more variety. Overall, the facilities were decent, but the outdated rooms were a drawback.
Rooms
7.0
The rooms were comfortable and clean, but very old-fashioned. The mini-bars, balconies, bathrobes, slippers, and fresh towels twice a day were appreciated.
Service
9.0
The service was truly top-notch with charming, friendly, and exceedingly helpful staff who were attentive and nice.
Location
8.0
The interconnected location with new lifts was convenient, but the pool area lacked enough space for all guests, often requiring a wait for sunbeds.
Dining
7.0
The dining experience featured delicious typical Austrian offerings and a good variety of fresh fruits. However, more diverse options could have been beneficial.
Facilities
6.0
The hotel offered standard facilities, but the rooms being old-fashioned was a downside that affected the overall experience.